Privacy Policy
Last updated: December 2, 2024
1. Introduction
At Agimmo ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, password
- Profile Information: Profile photo, bio, preferences
- Listing Information: Property details, photos, descriptions, location
- Communication Data: Messages sent through our platform
- Payment Information: Billing details (processed securely through third-party providers)
2.2 Information Collected Automatically
- Usage Data: Pages visited, time spent, features used
- Device Information: IP address, browser type, operating system
- Location Data: General location based on IP address
- Cookies: We use cookies to enhance your experience
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process your transactions and manage your account
- Send you updates, newsletters, and marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Improve our platform and develop new features
- Detect and prevent fraud and abuse
- Comply with legal obligations
- Analyze usage patterns and optimize user experience
4. How We Share Your Information
We may share your information with:
- Other Users: When you list a property or contact a landlord, certain information is visible
- Service Providers: Third-party companies that help us operate our platform (hosting, analytics, payment processing)
- Business Partners: With your consent, for specific services or promotions
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access: Request access to your personal data
- Rectification: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Objection: Object to processing of your data
- Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for data processing at any time
To exercise these rights, please contact us at privacy@agimmo.com.
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features may not function properly without cookies.
8. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal purposes.
9. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than Morocco. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@agimmo.com
- Phone: +212 520-123-456
- Address: 123 Avenue Mohammed V, Casablanca, Morocco